Kelulut Labs benefits

Services with a defined edge — not an open-ended pitch

Everything here has a scope, a price, and an end. That's different from most AI consultancy, and it matters for small businesses planning around a real budget.

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Six things that make this approach different

Fixed scope every time

Each service has a written description of what it covers. You can read it here, then decide. Nothing expands after you agree.

Price listed before you ask

RM 130, RM 395, RM 655. The prices are on the services page, not in a quote that arrives after a discovery call.

Data handled with restraint

Sensitive rows flagged and returned separately. No client files retained after the engagement closes.

You leave with something usable

Cleaned files. A connected template. A session with a printed checklist. Each engagement produces a tangible output.

Human decisions stay human

The quotation tool shortens drafting time. The person approving and sending each quote remains unchanged. No automated sending.

George Town, present in person

For in-person sessions in Penang, we come to your premises. Remote delivery available across Malaysia.

Domain knowledge from inside small business

The team at Kelulut Labs spent years working inside small and medium enterprises before forming the firm. Ahmad Kamal managed records for a trading company. Siew Wan handled operations for an export business. Rajan Nair ran staff development programmes. The services we offer reflect what we actually observed slowing these businesses down — not what a technology trend report suggested might be an opportunity.

  • Experience reading and cleaning real-world SME spreadsheets
  • Quotation workflow knowledge from an operations, not a technical, perspective
  • Training designed by someone who has delivered staff development, not product demos

Tools chosen for the task, not the trend

We don't have a preferred AI platform that we're obligated to recommend. The Quotation Drafting Helper is built around the tools that connect most naturally to the spreadsheet or accounting file the client already uses. For Data Tidy-Up, the cleaning work is done in your existing software where practical. We're not here to introduce a new system — we're here to make one specific thing in your existing workflow work better.

  • No proprietary platform required
  • Connects to spreadsheets and accounting exports you already have
  • Tool choices explained and documented so you're not dependent on us to maintain them

One person responsible throughout

The team member assigned to your engagement is named at the start. They're your single contact. You don't explain your situation to a support queue, and you don't get handed to a different person once the sale is made. Follow-up access — an email address for questions for one month after the Team Session — is built into that service's price.

Prices you can plan around

RM 130 for Data Tidy-Up. RM 395 for the Quotation Drafting Helper. RM 655 for the Team Session. These are fixed prices for defined services. They don't change based on how large your business is or how complicated the work turns out to be within the agreed scope. If your situation requires something outside scope, we say so before starting.

  • No retainers or monthly subscriptions
  • No discovery fees before you commit
  • Prices in Malaysian Ringgit, invoiced locally

Outcomes described before, verified after

Each service description lists what you receive. After delivery, we go through the output with you to confirm it matches what was agreed. If something in scope was missed, we address it. The change note for Data Tidy-Up records every modification made so you can check independently that the work was done as described.

Typical AI consultancy versus our approach

Feature Typical Providers Kelulut Labs
Pricing transparency Quote after initial meeting Prices listed publicly
Engagement length Ongoing retainer or subscription Fixed-duration engagement
Data privacy Files processed without specific flagging Sensitive rows flagged and kept separate
Platform dependency Tied to provider's preferred tools Works with what you already use
Training focus Enthusiasm for adoption How to check and question outputs
Deliverable clarity Reports and recommendations Working files, templates, checklists

Three things that are genuinely uncommon

A written change note with every Data Tidy-Up

When we return cleaned files, we include a short document describing every change made and the reason behind it. Most data cleaning work leaves no audit trail. Ours does — so you can explain to your team why the file now looks different, and check our work independently.

The Quotation Helper trained on your quotes, not ours

Generic templates are useful up to a point. Our Quotation Drafting Helper reads your actual past quotations — your wording, your payment terms, your format — and builds the template from those. The first draft it produces sounds like you, not like a generic commercial document.

Team Session examples drawn from your documents

Before the session, we ask for a sample of your actual working documents. The training uses those as examples — your spreadsheets, your quotation formats, your internal records — rather than invented scenarios. Staff respond better when the problems discussed are ones they've seen on their own screens.

A few numbers from the work so far

47

Businesses served since 2022

3

Years of focused practice in Penang

94%

Engagements delivered within agreed timeline

RM 0

Discovery or consultation fees charged

MDEC Digital Transformation Partner

Registered with Malaysia Digital Economy Corporation as a small-business digital services provider.

Penang SME Association — Associate Member

Member of the Penang SME Association since 2023, maintaining active participation in local business development discussions.

Pick the service that fits and send us a message

Prices are fixed and scope is defined. If you're not sure which service applies, describe the situation and we'll tell you honestly whether any of the three make sense.

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