Our Methodology
How we approach every engagement
Every Kelulut Labs engagement follows the same pattern: we read what you have, confirm in writing what the service covers in your specific case, do the work, and hand back a documented result. Nothing starts without a written scope confirmation.
For services involving your files, we flag sensitive material before processing. For services involving staff, we use your own documents as training examples rather than generic cases. For both, the responsible team member is named at the outset and remains your contact throughout.
Timeline expectations are part of every engagement description. If something inside scope takes longer than expected, we absorb that. If your situation turns out to require something outside scope, we pause and discuss before proceeding.
Service 01
Data Tidy-Up
RM 130
Before any AI assistant touches your records, we go through the files it would draw on — customer lists, product sheets, price files, and the spreadsheet everyone edits. Duplicate rows are merged, inconsistent naming is settled on one convention, and anything sensitive is flagged for separate handling.
You receive the cleaned files, a short note on what was changed and why, and a one-page habit sheet so the tidiness holds after we leave. Most small catalogues take four to six working days.
What's included
- Cleaned files returned in your original format
- Written change note documenting every modification
- Sensitive rows flagged and returned separately
- One-page habit sheet for ongoing tidiness
Process
Service 02
Quotation Drafting Helper
RM 395
A drafting tool trained on your own past quotations, so the first draft of a new quote arrives in your usual format with your usual terms already in place. A person still reviews and sends every quote — the tool only shortens the typing.
Scope covers reading twelve to twenty of your existing quotes, building the template library, connecting it to the spreadsheet or accounting file you already keep, and a short session showing two staff how to correct a draft it gets wrong.
What's included
- Review of 12–20 existing quotations
- Template library built from your own wording and terms
- Connection to your existing spreadsheet or accounting export
- Handover session for two staff members
- Ongoing support indicator: follow-up questions welcomed for 30 days
Process
Service 03
Team Session
RM 655
A three-hour session for up to eight staff, held at your premises or over video, on working alongside AI tools without leaning on them. We cover what the software is good at, where it quietly makes things up, how to check its output, and what should never be pasted into it.
The session uses your own documents as examples rather than generic ones. You keep the slides, a printed checklist for the wall, and a follow-up email address for questions over the next month.
What's included
- Three-hour session, up to 8 staff
- In-person at your premises or via video
- Session slides to keep
- Printed checklist for ongoing reference
- Ongoing support indicator: email follow-up for 30 days
Process
Decision Guide
Which service fits your situation?
The three services address different problems. Use this to find the one that applies, or send us a message if your situation is mixed.
| Situation | Data Tidy-Up RM 130 |
Quotation Helper RM 395 |
Team Session RM 655 |
|---|---|---|---|
| My records are messy and I want to use AI on them | — | — | |
| We type the same quotation from scratch every time | — | — | |
| My staff don't know what to trust in AI output | — | — | |
| I want a written record of what was changed in my files | — | — | |
| I want training materials we can reference later | — | — | |
| I need this to connect to my existing accounting file | — | — |
Standards
Protocols across all three services
Written scope before start
We confirm the scope of each engagement in writing before any work begins. If your files or requirements fall outside scope, we say so.
Data not retained after delivery
Files shared for any engagement are deleted from our systems after delivery is confirmed. We don't archive client data.
Named lead for every engagement
One team member is responsible for each engagement from enquiry to delivery. You contact one person throughout.
Timeline stated upfront
Each service description includes a typical delivery timeline. If in-scope work runs longer, we absorb that time.
Fixed price, no scope creep
The price you see is the price you pay for what's in scope. If your requirements change, we discuss before adjusting anything.
Post-delivery follow-up
The Quotation Helper and Team Session both include follow-up access. Questions after delivery don't cost extra.
Pricing
All prices in Malaysian Ringgit, no hidden fees
Data Tidy-Up
RM 130
per engagement
- Cleaned files returned
- Written change note
- One-page habit sheet
- 4–6 working days
Quotation Drafting Helper
RM 395
per engagement
- Template library from your quotes
- Linked to your existing file
- Handover session for two staff
- 30-day follow-up email access
Team Session
RM 655
per session
- 3 hours, up to 8 staff
- In-person or video
- Slides and printed checklist
- 30-day follow-up email access
Next Step
Send a message describing your situation
We'll confirm which service fits and what the process looks like for your specific case. No obligation to proceed.
Contact Us